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🛡️ Privacy Policy – Snap Commerce ERP
Welcome to Snap Commerce ERP, a comprehensive digital platform providing cloud-based business and ERP solutions.
We value your trust and are committed to protecting your privacy and ensuring the confidentiality and security of the information you share with us.
This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with international data protection standards.
This policy applies to all users of Snap Commerce ERP services — including customers, visitors, business partners, and users of our websites and mobile applications.
By using our services, you acknowledge and accept this Privacy Policy, so please read it carefully before using our website or applications.
We may collect identifiable information such as:
Full name
Email address
Phone number
Company or organization name
Billing and payment details
Country or city
Note: We do not store credit card information directly. All payments are processed securely through trusted third-party payment providers.
We also collect non-identifiable information such as:
IP address
Device type, operating system, and browser
Preferred language
Visited pages, session duration, and interactions
Cookies and usage analytics data
When using our cloud services, all data you upload (such as customer lists, suppliers, employees, invoices, or reports) remain your exclusive property.
We process and host this data solely on your behalf and under strict security measures.
We use your data for the following purposes:
To operate our services and fulfill your technical or financial requests.
To improve the quality and performance of our platform.
To communicate with you regarding support, updates, or product news.
To send newsletters or promotional offers (you can unsubscribe anytime).
To ensure platform security and prevent unauthorized access or fraud.
To comply with legal or regulatory obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
However, we may share information in the following limited cases:
With your explicit consent.
With trusted service providers (e.g., payment gateways, hosting, email providers) under strict confidentiality agreements.
When required by law or legal process.
In case of merger, acquisition, or business restructuring — with prior notification.
We retain your information as long as your account remains active or as needed to provide services.
Upon cancellation, data is retained for a limited period before being permanently deleted.
Certain records may be kept longer to comply with tax, accounting, or legal obligations.
Your data may be stored or processed on servers located outside your country of residence.
Such transfers are performed in compliance with applicable data protection standards (e.g., GDPR) and include appropriate safeguards to protect your data.
Snap Commerce uses cookies to enhance browsing experience, analyze performance, and personalize content.
You can manage or disable cookies through your browser settings, but doing so may limit certain features of our platform.
We implement robust technical and organizational measures to protect your data, including:
Encryption during data transmission.
Server monitoring and intrusion detection systems.
Regular backups.
Role-based access control (least-privilege principle).
While we strive for maximum protection, no method of transmission over the internet is 100% secure, so we advise users to take precautions when sharing information online.
You have the right to:
Access the personal data we hold about you.
Request correction or modification.
Request complete deletion (“right to be forgotten”).
Withdraw consent for data use at any time.
To exercise these rights, please contact us using the information below.
We may update this policy periodically to reflect changes in our business or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
Your continued use of our services after such updates constitutes acceptance of the revised terms.
For inquiries, concerns, or data-related requests, please contact us via:
Snap-Commerce ERP — Data protection, usage and rights.